Support

Getting Help

The Calcul Québec user support team’s role is to provide technical assistance to users. This assistance can be short-term (help in the utilization of systems, script preparation, etc.) or long-term (help in code parallelization, vectorization or optimization).

For help about a specific server write to: name_of_server @calculquebec.ca. Here is the full list of support addresses:

For general help, email us at: support@calculquebec.ca.

Don’t forget to also provide information such as the server name, the job ID and the code you are using.

Tutorials and Capsules

Tutorials and Capsules

This section presents a few online tools to help you use our ressources.

Rosalind is a platform for learning bioinformatics through problem solving.

Software Carpentry has online lessons.

A few videos about the services of our national partner Compute Canada can be found on the Compute Canada Youtube channel.

Software Carpentry has online lessons.

Documentation

You will find all of our documentation on our wiki.

If you have questions about the information found on our wiki, ask our support team at support@calculquebec.ca